Question 1

What's included in my tour package?

Accepted Answer

Our tour package includes return trip by air or sea, transport in Barbuda, sightseeing at historical landmarks, BBQ lunch with optional seafood upgrades, bottled water, and beach time in Barbuda.

Question 2

What's not included in my tour package?

Accepted Answer

Taxi fares to and from your hotel, breakfast, water sports such as scuba diving or kayaking, travel insurance, and gratuities are not included in our tour package.

Question 3

What should I bring with me on the tour?

Accepted Answer

Please bring sunscreen, a hat, sunglasses, swimwear, a towel, and any personal items you may need, such as a camera or snorkelling gear, as well as your ID and necessary travel documents.

Question 4

Is the tour suitable for young children?

Accepted Answer

Unfortunately, our tours are not suitable for children under the age of 2 due to the activities involved.

Question 5

What happens if the weather is bad on the day of my tour?

Accepted Answer

If the weather is bad, we will offer a full refund or the option to rebook for another day.

Question 6

Where is the meeting point to start our tours?

Accepted Answer

For the Discover Barbuda by Air Tour, please meet your Tour Representative at V.C. Bird International Airport. For the Discover Barbuda by Sea Tour, please meet at the Heritage Quay Ferry Dock.

Question 7

Can I customise my itinerary?

Accepted Answer

Yes, you can customise your itinerary, but please note that the package cost may vary in price.

Question 8

How do I make a reservation?

Accepted Answer

You can make a reservation through our website or by contacting us directly. We recommend booking in advance to secure your preferred date and time.

Question 9

What is your cancellation policy?

Accepted Answer

We require at least 48 hours' notice for cancellations to receive a full refund. Cancellations made within 48 hours of the tour date will incur a 50% cancellation fee.

Question 10

Do you offer group discounts?

Accepted Answer

Yes, we offer discounts for groups of 10 or more. Please contact us directly to discuss pricing for your group.

Question 11

What payment methods do you accept?

Accepted Answer

We accept credit cards, debit cards, and bank transfers. Payment is required at the time of booking to confirm your reservation.

Question 12

How long does the tour last?

Accepted Answer

Our full-day tours typically last 6-8 hours, including transport time. Specific duration varies by tour type and transport method selected.

Question 13

Is lunch provided during the tour?

Accepted Answer

Yes, all tours include a delicious BBQ lunch. You can also upgrade to include fresh seafood options like lobster, conch, or shrimp.

Question 14

Are there restroom facilities available?

Accepted Answer

Yes, restroom facilities are available at various stops throughout the tour, including at lunch locations and visitor centers.

Question 15

Can I bring my own snacks and drinks?

Accepted Answer

Yes, you are welcome to bring your own snacks and drinks. We also provide bottled water throughout the tour.

Question 16

Is the tour accessible for people with mobility issues?

Accepted Answer

Some activities may be challenging for guests with limited mobility. Please contact us in advance to discuss your specific needs so we can accommodate you where possible.

Question 17

Are life jackets provided on boat tours?

Accepted Answer

Yes, life jackets are provided and must be worn during boat transfers for your safety.

Question 18

What safety measures do you have in place?

Accepted Answer

All our tours follow strict safety protocols. Our guides are trained in first aid, and we conduct regular safety checks on all equipment and vessels.

Question 19

Do I need travel insurance?

Accepted Answer

While not required, we strongly recommend travel insurance that covers medical emergencies, trip cancellations, and lost belongings.

Question 20

Are there any health requirements?

Accepted Answer

Tours are generally suitable for most fitness levels. However, if you have any medical conditions, please inform us when booking so we can ensure the tour is appropriate for you.

Frequently Asked Questions

Getting Started

Booking & Payment

Tour Experience

Safety & Health